Notice of Privacy Practices

Effective Date: October 27, 2026

THIS NOTICE DESCRIBES HOW MEDICAL INFORMATION ABOUT YOU MAY BE USED AND DISCLOSED AND HOW YOU CAN GET ACCESS TO THIS INFORMATION. PLEASE REVIEW IT CAREFULLY.

Our Commitment to Your Privacy
PT Hawaii is required by law to maintain the privacy of your protected health information (PHI) and to provide you with this Notice of our legal duties and privacy practices. We will only use or disclose your PHI as described in this Notice.

How We May Use and Disclose Your Health Information

Treatment: We may use and share your PHI to provide, coordinate, and manage your physical therapy care, including communicating with your referring physician and other providers involved in your care.

Payment: We may use and disclose your PHI to bill for services and collect payment from you, your insurance plan, or another responsible party.

Healthcare Operations: We may use and disclose your PHI for operations such as quality assessment, staff training, compliance reviews, and business management.

Required by Law: We will disclose your PHI when required by federal, state, or local law, including to public health authorities, law enforcement, or courts.

Uses and Disclosures That Require Your Written Authorization
We will obtain your written authorization before using or disclosing your PHI for marketing purposes, for any sale of your PHI, or for any use not described in this Notice. This includes featuring your photograph, video, or written testimonial or recovery story in our website, social media, advertising, or printed materials. You may revoke an authorization at any time in writing, except to the extent we have already acted on it.

Website Analytics and Tracking Technologies
Our website may use analytics tools, which may set cookies, to understand general website traffic. We do not use these tools to collect your protected health information. Please do not send health information through our website contact form.

Your Rights Regarding Your Health Information

• Right to Access: You may inspect and obtain a copy of your PHI in our records.
• Right to Amend: You may request an amendment if you believe your PHI is incorrect or incomplete.
• Right to an Accounting of Disclosures: You may request a list of certain disclosures we have made of your PHI.
• Right to Request Restrictions: You may request limits on how we use or disclose your PHI. We are not always required to agree, except that we must honor a request not to disclose information to your health plan when you have paid for the service in full out of pocket.
• Right to Confidential Communications: You may request that we contact you in a specific way or at a specific location.
• Right to Be Notified of a Breach: You have the right to be notified if there is a breach of your unsecured PHI.
• Right to a Paper Copy of This Notice: You may request a paper copy at any time, even if you agreed to receive it electronically.
• Right to File a Complaint: You may file a complaint with us or with the U.S. Department of Health and Human Services Office for Civil Rights. You will not be penalized for filing a complaint.

Our Duties
We are required by law to maintain the privacy of your PHI, to provide this Notice, to notify you following a breach of unsecured PHI, and to follow the terms of the Notice currently in effect. We reserve the right to change this Notice and to make the revised Notice effective for all PHI we maintain. Current Notices are available at our clinics and on this website.

Contact Us
To exercise your rights, request a paper copy, or file a complaint, contact us:

PT Hawaii Compliance Officer

500 Ala Moana Blvd 6D Honolulu, HI 96813

(808) 680-9123

info@pthawaii.com – Attention: Compliance Officer